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Customer Relations

Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business & Management)

Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business & Management)

You've read about Customer Loyalty in the "Los Ang..

£12.40

Initial Lust: The Key to Visual Communication and Brand Marketing (Romancing the Customer)

Initial Lust: The Key to Visual Communication and Brand Marketing (Romancing the Customer)

Initial Lust is the first book in the Romancing Th..

£5.70

Secret Service - Hidden Systems That Deliver unforgettable Customer Service

Secret Service - Hidden Systems That Deliver unforgettable Customer Service

Foreword by Capodagli and Lynn Jackson, coauthors ..

£10.21

Customer Service: New Rules for a Social Media World (Que Biz-Tech)

Customer Service: New Rules for a Social Media World (Que Biz-Tech)

Use Social and Viral Technologies to Supercharge y..

£12.47

The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Pay Attention: How to Listen, Respond, and Profit from Customer Feedback

Pay Attention: How to Listen, Respond, and Profit from Customer Feedback

Make customer feedback work for your business. Cu..

£12.61

We: The Ideal Customer Relationship

We: The Ideal Customer Relationship

In this fresh, original book, Steve Yastrow turns ..

£12.95

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

A step-by-step guide to designing and implementing..

£12.61

All for One: 10 Strategies for Building Trusted Client Partnerships

All for One: 10 Strategies for Building Trusted Client Partnerships

Corporate clients are demanding more value from th..

£13.98

Whats the Secret? To Providing a World-Class Customer Experience

Whats the Secret? To Providing a World-Class Customer Experience

What's the Secrets? gives you an inside look at t..

£15.62

Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

This title includes the right phrase for every sit..

£6.88

Hug Your Customers: Love the Results

Hug Your Customers: Love the Results

Like the international bestseller "Who Moved My Ch..

£8.79

10 Steps to Successful Customer Service (ASTDs 10 Steps Series)

10 Steps to Successful Customer Service (ASTDs 10 Steps Series)

This new title offers fresh insight for people con..

£11.16

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